Device Controls

The mobile app lets you monitor and control smart devices assigned to your properties — including locks, thermostats, and sensors. Access devices from property detail screens, search results, or notification links.

Device Detail Screen

Tap a device to open its detail screen. The header shows:

Device name
Online/offline status — a green or red dot indicator
Device type — lock, thermostat, sensor, or other
Battery level — a progress bar with the percentage. Green when above 20%, red when low
Pending action indicator — a yellow warning if a command is being processed

Lock Controls

For smart lock devices, the detail screen includes:

Lock/Unlock

Two buttons let you remotely lock or unlock the device. The current state is reflected in the button labels.

Lock Codes

A list of all codes currently assigned to the lock:

Code — displayed in monospace font (masked for security)
Slot name — the label for the code (e.g., guest name, “Staff Code”)
Status badge — color-coded across the full code lifecycle: green for installed and active, amber for awaiting code, awaiting provider, and pending deletion, red for failed and failed deletion, and muted gray for expired, revoked, and no locks
Time range — when the code is valid (start and end times)

Thermostat Controls

For thermostat devices, the detail screen includes:

Current temperature — displayed prominently in large text
Mode badge — indicates the current mode (e.g., heating, cooling, auto)
Target temperature — with + and - buttons to adjust. The range is constrained between 50°F and 95°F

Temperature changes are synced to the device when you have connectivity.

Sensor Readings

For sensor devices (e.g., noise monitors, environmental sensors), the detail screen shows real-time readings:

Noise level — in decibels (dB)
Temperature — in Celsius or Fahrenheit
Humidity — as a percentage

Sub-Screens

History

The device history screen shows the last 50 lock code records:

Guest name or label (staff code, manual code)
Confirmation code and source
Status badge and “Used” indicator
Date/time ranges for code validity

Settings

A read-only view of the device’s configuration:

Device info — name, type, provider ID, and online status
Assigned properties — which properties the device is linked to (tap to navigate)
Device flags — read-only indicators for remote controls, muted state, public visibility, and staff code status
Battery level — with a visual progress bar

All Devices Index

For a cross-property view of every device in your organization, open the Devices index from the icon button in the Properties tab header (or from a device alert on the home screen). Each row reads “device · property” so you know where a device lives without opening it.

The list is ordered to float the devices that need attention to the top — offline first, then low battery, then alphabetically. Three filter chips with live counts let you narrow it:

All — every active device
Offline — devices currently offline
Low battery — devices at or below 25%

A search field matches on device name or property name. Tap any row to open the device’s detail screen.

Accessing Devices

You can reach device details from several places:

All Devices index — open it from the Devices icon in the Properties tab header (see above)
Property details — tap Devices to see all devices for a property, then tap a device
Search — search for a device name
Notifications — tap a device-related notification

Property Details — view devices linked to a property
Reservations — see lock codes for a reservation
Notifications — device alerts and status changes